Client Liaison Officer – Flight Operations

Job Category: Operations
Job Type: Full Time
Job Location: DD Pasay

Job Details

Job type: Full-time

Shift and schedule: Shift system

Location: Pasay City, Metro Manila




Job Description


Responsibilities include but are not limited to: 

  • Responsible for the safe and efficient scheduling of aero planes, in liaison with the CAM to ensure that aero plane utilization, punctuality and maintenance needs are met.  
  • Responsible for the day-to-day operation of the Company Flight Time Limitations (FTL) scheme, including ensuring that all relevant Crew Duty records are maintained in accordance with the approved scheme.  
  • Ensuring that discretion reports, or any deficiencies in return flight paperwork, are brought to the attention of the Chief Pilot and actioning any findings.  
  • The co-ordination of all activities in the operations department, and between departments and third-party service providers such as ground handlers, fuel suppliers, caterers, airport authorities and other carriers.  
  • Ensuring that a duty watch is maintained throughout the period when aeroplane operations are taking place, maintaining a watch log, recording all incidents, actions, communications, etc., relevant to the flight programme, and the preparation of a written, accurate handover/status report for the incoming duty officer.  
  • The allocation of aeroplanes for flight programs, and the scheduling of training flights in all aspects.  
  • Maintenance of operational status boards showing planned schedules, on time or delay status, and aero plane technical status.    
  • Maintaining a close liaison with the CAM on all matters concerning the continued serviceability of the Company’s fleet with specific regard to maintaining contract commitments and schedules.  
  • Preparing pre-flight documentation, including customs and airfield clearances, applying for slots, provision of fuel, ground handling services and hotel accommodation, amongst others as required.  
  • Ensuring all necessary diplomatic and over-flight clearances are obtained to fly the commercial programme.  
  • Post-flight vetting checks of documentation returned to the company to ensure conformity with regulations, drawing the attention of the Chief Pilot to any errors therein  
  • Maintaining the operations library, including all relevant statutory documents, AIP’s, Notams, Maps and Charts, Navigation Logs, and other documents needed for the purposes of reference and flight planning. Ensuring that all Company Jeppesen airways and all Company Operations Manuals are kept at current revision status.  
  • Ensuring that company aero planes are supplied with appropriate documents in compliance with the Company Operations Manual and appropriate legislation. Performing regular audits of aero plane documentation to ensure that aero plane documentation and on-board libraries are complete and current.  
  • Charter sales and trip quoting through Avinode. 
  • Collation and allocation of trip related costs 
  • Client Management 
  • Any additional tasks as allocated by the Director of Operations or another Senior Manager.

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