Reliasourcing is proud to announce its achievement of the ISO 22301:2019 certification for Business Continuity Management Systems (BCMS), officially granted in October 2025. The milestone attests to our steadfast commitment to building a resilient organization that can maintain uninterrupted service for our clients, regardless of challenges or unforeseen events.

The certification follows two significant achievements in recent years:

  • ISO 9001:2015 for Quality Management last November 2024, reinforcing our devotion to operational excellence and customer satisfaction
  • ISO/IEC 27001:2022 for Information Security Management in October 2025, strengthening our approach to protecting sensitive data and mitigating digital risk

Earning ISO 22301:2019 certification further elevates Reliasourcing’s integrated approach to quality, security, and resilience, ensuring clients receive stable, secure, and uninterrupted services even in times of disruption.

What ISO 22301:2019 Means

ISO 22301:2019 is the global standard for Business Continuity Management Systems (BCMS), providing a structured framework to protect organizations from disruptions, whether operational, environmental, technological, or external in nature.

The certification confirms that Reliasourcing has established mature, tested, and reliable continuity strategies to ensure we remain fully operational in the face of unexpected challenges. From natural disasters to cyber incidents, the standard requires organizations to anticipate threats and prepare response plans, and likewise to continually test and refine their resilience measures.

Strengthening Operational Resilience

Achieving ISO 22301:2019 demonstrates Reliasourcing’s capability to:

  • Conduct detailed risk assessments and business impact analyses;
  • Maintain continuity plans for critical operations;
  • Ensure rapid recovery of essential services during disruptions;
  • Align internal processes with globally recognized benchmarks; and
  • Train employees on emergency response and continuity procedures.

Our certification highlights the importance of business continuity within our organization. We prioritize proactive planning, regular training, and rigorous compliance with recovery protocols. Reliasourcing commits itself to continuing to be a dependable partner, ensuring service continuity even in the face of difficulties.

What This Means for Our Clients

Our clients trust us with essential business functions, and the ISO 22301:2019 certification reinforces that trust through:

1. Uninterrupted Service Delivery

Clients can depend on seamless operations even during unforeseen events, ensuring no disruption to customer service or business-critical processes.

2. Minimized Downtime and Faster Recovery

ISO 22301:2019 requires organizations to implement systems that enable rapid operational recovery, thereby protecting clients from costly delays.

3. Enhanced Reliability Across All Engagements

Clients gain confidence knowing that Reliasourcing adheres to global standards designed to handle risk with discipline, preparedness, and transparency.

Building on Reliasourcing’s Track Record

ISO 22301:2019 joins our expanding portfolio of certifications that vouch for our commitment to excellence:

  • ISO 9001:2015 affirms that the way we work—the systems, processes, and standards we follow—meets global benchmarks for quality.
  • ISO/IEC 27001:2022 proves that we protect information with the highest level of security. In a world where data breaches make headlines, we are telling our clients loud and clear: their information is safe with us.
  • ISO 22301:2019 demonstrates that, regardless of what happens, whether emergencies, disruptions, or crises, we are prepared. Our operations can continue, and we can recover quickly, a certification of resilience, something we’ve proven time and time again.

Together, the certifications create a holistic ecosystem of quality, security, and resilience, establishing Reliasourcing as a dependable outsourcing partner for global businesses operating in various industries, including FinTech, SaaS, gaming, eCommerce, and more.

Looking Ahead

Securing ISO 22301:2019 is a significant milestone that strengthens the foundation supporting everyone at Reliasourcing, including the teams that power our operations every day. 

The certification reinforces the structures employees rely on: clearer processes, stronger guidance, safer systems, and a work environment built on discipline and preparedness. All while also affirming that each employee’s contribution supports world-class standards and is part of a globally recognized commitment to excellence and reliability.

And so with this, Reliasourcing will continue investing in:

  • Strengthening crisis response and recovery systems
  • Enhancing internal audits and testing protocols
  • Expanding employee competency in business continuity strategies
  • Leveraging technology and automation to support resilience frameworks

As outsourcing evolves, our priority remains the same: to provide clients with reliable, secure, and future-ready solutions they can trust.

About Reliasourcing

Reliasourcing is a premier outsourcing solutions provider in the Philippines. We deliver tailored services that help businesses across industries achieve operational efficiency and scalability. With a focus on customer experience and innovation, Reliasourcing remains a trusted partner in unlocking potential through outsourcing.

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